Sample questions
Sample questions with answers.
From the practice pool, with the answers shown. The exam asks its own set of 40.
Human Behavior at Work
1. Engagement is mainly about the amount of time someone spends working.
- True
- False Correct answer
Why: Engagement is about the quality of attention and contribution, not simply time spent working.
Motivation
2. A star performer says money isn't the issue — they're bored and don't see the point of the project. Offering a raise doesn't help. What does this suggest about the motivation problem?
- The employee should be let go for lacking motivation
- This means the employee is secretly looking for another job
- The problem is intrinsic, not extrinsic, so money won't fix it Correct answer
- The problem is extrinsic, and a bigger raise will eventually fix it
Why: When someone explicitly says money isn't the issue and names boredom and meaninglessness, the gap is intrinsic — likely purpose or mastery — and an extrinsic fix like a raise won't touch it; nothing here points to job-hunting or to firing them.
How Groups Actually Work
3. What is a social role?
- A recurring pattern of behavior inside a group Correct answer
- A personality trait that never changes
- A written list of team responsibilities
- A formal job title assigned by management
Why: A social role is the recurring way someone tends to contribute within a group, not a formal title or fixed personality.
Why People Follow
4. What does the term perceived equity describe?
- Whether rewards are decided by seniority alone
- Whether every employee receives identical treatment
- Whether people believe contributions, opportunities, and rewards make reasonable sense together Correct answer
- Whether everyone agrees with every decision
Why: Perceived equity is about what people believe is fair in the relationship between contributions, opportunities, and rewards.
Team Design
5. A team structure is effective whenever it copies the design of a successful company.
- True
- False Correct answer
Why: A structure works best when it matches the team's work, size, and decision needs.
Hiring Great People
6. What can count as a result when discussing past behavior? Choose all that apply. There may be more than 1 correct answer.
Choose all that apply.
- Lessons learned Correct answer
- Customer feedback Correct answer
- Business outcomes Correct answer
- Changes made after the project Correct answer
Why: The lesson identifies all of these as meaningful results to explore.
What Leadership Really Is
7. Culture is shaped more by what leaders consistently accept, reward, or ignore than by what they say.
- True Correct answer
- False
Why: Correct. Repeated actions send stronger signals than speeches about what really matters.
Leadership Styles
8. Which definition best fits an adaptive challenge?
- A task completed by following a standard checklist
- A problem caused only by missing resources
- A problem with a known expert solution
- A challenge requiring people to learn, change behavior, or rethink beliefs Correct answer
Why: Adaptive challenges require learning and behavior change. Expertise can help, but it does not solve the challenge by itself.