Preguntas de ejemplo
Preguntas de ejemplo con respuestas.
Del banco del test de práctica, con las respuestas a la vista. El examen tiene su propio juego de 40 preguntas.
Persuasión Durante la Negociación
1. Which phrases can be used to introduce or redirect a frame? Choose all that apply.
Elige todas las que correspondan.
- The real question is... Respuesta correcta
- There is nothing else to discuss.
- Another way to look at this is... Respuesta correcta
- You are completely wrong because...
Por qué: These phrases invite a new perspective and redirect attention toward a more useful focus.
Escalar y Desescalar Conflictos
2. What is the primary meaning of an emotional trigger?
- A cue that activates a strong emotional response Respuesta correcta
- A habit of ignoring emotions
- A disagreement about facts
- A strategy for avoiding conflict
Por qué: A trigger is the cue that activates a strong emotional response. A common mistake is treating the reaction itself as the trigger.
Clientes, Proveedores y Alianzas
3. Which categories belong on the vendor scorecard? Choose all that apply.
Elige todas las que correspondan.
- Responsiveness Respuesta correcta
- Value Respuesta correcta
- Strategic importance Respuesta correcta
- Reliability Respuesta correcta
Por qué: The scorecard evaluates all 4 categories to compare vendors more completely.
Relaciones Amorosas
4. Which statement best matches how people often evaluate time?
- They often evaluate visible moments more than total effort Respuesta correcta
- They always measure total effort accurately
- They ignore visible moments completely
- They evaluate only future plans
Por qué: A common pattern is focusing on what is most visible rather than all effort invested.
Encuadrar el Campo de Batalla
5. What is a reference point?
- A comparison standard used to judge an outcome Respuesta correcta
- A prediction about what will happen
- A measure of objective value
- A final agreement between parties
Por qué: A reference point is the benchmark used to evaluate an outcome. A common mix-up is confusing it with an expectation, which is about what will happen.
MAAN y Fuerza de Negociación
6. A reservation point turns a vague feeling into a decision rule.
- Verdadero Respuesta correcta
- Falso
Por qué: True. It provides a clear standard for evaluating whether terms are acceptable.
Negociaciones Diplomáticas
7. Reducing uncertainty in a conflict often creates room for what?
- Complete trust
- Future negotiation Respuesta correcta
- Permanent agreement
- Immediate victory
Por qué: Reducing uncertainty can make future negotiation easier even when disagreements remain.
Negociaciones Familiares
8. What does emotional history primarily influence?
- How people interpret what happens Respuesta correcta
- The length of a conversation
- The objective facts of every event
- The number of disagreements
Por qué: Emotional history shapes interpretation of events. A common mistake is assuming it changes the facts themselves.